Frequently Asked Questions

Yes, 100%. All products are sourced directly from Japanese game centers, official Ichiban Kuji events, and authorized retailers in Japan.

Standard shipping typically takes 7-14 business days depending on your location. Asia: 5-10 days, North America: 7-14 days, Europe: 10-14 days.

We accept credit/debit cards (via Stripe) and PayPal. All transactions are in USD.

Yes! Once your order ships, you will receive an email with a tracking number.

Due to the collectible nature of our products, we do not accept returns unless the item arrives damaged. Please contact us within 48 hours of delivery if there is an issue.

Yes! Orders with 3 or more items qualify for our bundle shipping rate, which is significantly cheaper than individual shipping.